Illya Ggm

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Verified Reviewer
| map-marker Toronto, Ontario

Not happy at all with this transaction.

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I ordered perfume for 19.99 was charged 64.99 not acceptable want a refund. Order # 10-1267*-***04.

Seller name Karvegan. My phone is 289- 527-**** dianafisher851@***.com Diana Fisher.

Would appreciate a call back. Thank you

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Shealyn Xbh

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Verified Reviewer

Order 02-12***-*****

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Ebay Canada - Order 02-12***-*****

Hi. My name is Girukwayo Bagira and here is my concern.

On 07-Oct.-2024, I made an order for a Samsung Galaxy S22 Ultra to be delivered to the office of the company Horizon Nord located 343 6e Rue O, Amos, QC, J9T 2V6, Quebec.

The advertisement said that if the customer is in Canada, the package would arrive at destination between 8th-11th of Oct.

2024.

On 26th of Oct. I saw an email from eBay asking me to rate their service. I replied that I have not received my parcel yet therefore, I could not rate it. Every week, I had been calling the office for this phone, but they always answered me that the phone has NOT arrived to their office yet.

Until now, the phone has not arrived yet.

I have tried to call ebay canada? +1 (80* ***-****) many times.

The phone showed that it is busy then dropped the call.

Then I called (866) 278-**** it disconnected right away. I repeated many times but it did not work

Then I called this number +1 41* *** **** of Toronto but nobody picked the phone.

Now I decide to write to you to help me solve this issue.

Thank you

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Preferred solution: Deliver product or service ordered

Cathi Ojh

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Verified Reviewer

I need my package

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Ebay Canada - I need my package

I need to know where is my package Friday it was in toranto now its saying that its with asendia in the USA ready to be picked up what the *** is going on I need someone to tell me whats happening and when I try to call you guys its just this stupid machine I can call Amazon any time of the day or night and speak with someone

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Loss:
$500

Preferred solution: Deliver product or service ordered

Kayli Igs
map-marker Montreal, Quebec

Item never shipped to me, eBay refused refund..

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Called to discuss why Im being denied a refund for an item that the seller never shipped. Just keeps changing the delivery date (originally during the mail strike).

Why wont they honour their Money Back Guarantee?

How is this my fault? All they did was forward my complaint to the seller and say Id hear from the seller soon. After telling me Im not eligible for their MBG. No explanation.

Literally a 3 sentence email. And me telling them that the seller had already ignored 9 messages.

Then a week or so later a 2 sentence email from eBay asking for an update. Since youre not eligible for a refund wed still like to help. Have you heard from the seller?

(Duh, no.) it had a link to go to a page that didnt allow me to update them, only to contact the seller. $188.12 of my money gone. Whos the scammer here, the seller or eBay itself?

PS seller was olila3127 Dont buy from them.

Fraudster/scammer/con artist. Kind of how I feel about eBay just now.

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Sefora Yoj

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Verified Reviewer
| map-marker Burnaby, British Columbia

Seller not responding

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I still havent heard from the seller and still no refund on my purchase, I have tried to contact customer service but no luck

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Skyla Gyw

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Verified Reviewer
| map-marker Oliver, British Columbia

Rediculous

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Talk to me with a live person not a computer this whole experience has been a joke said they would send me a link to solve this problem still have wrong carberater want to send back

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Liev Ukv
map-marker Toronto, Ontario

Delivered parcel/but never recived

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I purchases a turbo graphics 16 game called splatter house on Dec 15th I paid almost 200.00 can.it says it was delivered.but really was not delivered.ive tried to contact multiple times,with no success.im still out the funds I paid.and I'm not liking eBay.ive been a customer for years and never had happen before.i would like to speak to a real person on this matter ty

Todd Pearson

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User's recommendation: Be careful wen ordering

Mekenna Kws

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker The Cottages, Ontario

Cannot find tracking on an item I ordered

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Contains 1 confidential file for company representatives

As a guest buyer, I cannot find my order When I try and track it it says order cannot be found. I have tried multiple times to contact eBay about this and have not heard anything at all.

This was supposed to be a Christmas gift that I now am not sure will even arrive. I would like to know if it is on the way and if not I would like a full refund

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Chris G Qkl

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Verified Reviewer

Item bought over 90 days ago was never shipped

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I can't reach anyone on the phone. The customer service is terrible.

Somebody, please call me as soon as possible. 289983****.

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Loss:
$1240
Cons:
  • Customer service is terrible
Raynetta Ibz

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Verified Reviewer
| map-marker Calgary, Alberta

Great

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Would be nice to have a actual phone number on eBays main page to call instead of looking for one for more than a hour

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Mal S Axm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburton, South Island

Return order please call me back

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Contains 1 confidential file for company representatives

Im trying to return my order and I already spoke 2 eBay members that said they were going to call me back to follow on the return order but I didnt receive no email no call no support what kinda eBay customer service is this?

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Loss:
$631
Pros:
  • Fast delivery
Cons:
  • Trash customer service

Preferred solution: Full refund

Tuncher M

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Verified Reviewer

I have not been paid

I have made a sell in December 2024. The item was sent for authentication.

Since then no update.

I know that the identification does not take that long. Please inform what seems to be the issue.

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Leopold H Bhd

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Verified Reviewer

I regret using Ebay

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Tracking number 924199****519610****94 was shipped to the wrong postal code. The correct postal code is T6M 2N5, not T6M 0V5.

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Preferred solution: Deliver product or service ordered

User's recommendation: Use a company like Amazon, that you can talk to on the phone instantly

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

Read full article
Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Hong K Ouh

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Verified Reviewer

Item not received

The seller said the item was delivered a few days ago, but I didn't receive it. I want to check the status of my order.

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Preferred solution: Deliver product or service ordered

Al S Szp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need some before purchase information

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I need to speak to someone regarding a question regarding a potential purchase. If I can not get my problem resolved; I will not proceed with further sales because I will assume that potential customers of mine will like wise; not be unable to get the info they need for their purchase

View full review
Cons:
  • Can not get problems resolved

Preferred solution: To speak to a representative

User's recommendation: Stay away

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